HP DeskJet 2700 Offline in Windows 10: How to Fix It?

HP 2700 Printer Offline

The HP DeskJet 2700 is a reliable all-in-one printer known for its wireless and USB connectivity. However, many users experience the “hp 2700 printer offline” issue in Windows 10, preventing them from printing documents. This can be frustrating, but don’t worry—there are several ways to fix it.

This article will cover:

• Why does the HP DeskJet 2700 go offline in Windows 10?
• Step-by-step methods to bring your printer back online
• Fixing Wi-Fi and driver-related issues
• Additional troubleshooting tips

Why Is My HP DeskJet 2700 Offline in Windows 10?

Your HP DeskJet 2700 may appear offline due to several reasons, including:

1. Connectivity Problems – If the printer is not properly connected via USB or Wi-Fi, it will go offline.
2. Printer Not Set as Default – Windows 10 may be trying to print from a different printer.
3. Outdated Printer Drivers – If the drivers are corrupt or outdated, Windows 10 won’t recognize the printer.
4. Print Spooler Issues – A stuck or disabled print spooler service can cause offline problems.
5. Incorrect Printer Settings – If Windows has set the printer to “Use Printer Offline” mode, it won’t respond.
6. Network Issues – If the printer loses connection to the Wi-Fi network, it will appear offline.

Understanding these reasons will help you apply the right fix quickly.

How to Fix HP DeskJet 2700 Offline Issue in Windows 10

Follow these troubleshooting steps to bring your HP DeskJet 2700 back online.

Method 1: Restart the Printer and Computer

A simple restart can resolve most minor issues.

1. Turn off the printer using the power button.
2. Unplug the power cable and wait for 30 seconds.
3. Restart your computer.
4. Plug in the printer and turn it back on.
5. Check if the printer is online now.

Method 2: Set HP DeskJet 2700 as Default Printer

Windows 10 may be trying to print to a different printer, making the HP DeskJet 2700 appear offline.

1. Open Control Panel.
2. Click Devices and Printers.
3. Find your HP DeskJet 2700 in the list.
4. Right-click on it and select Set as default printer.
5. Try printing again.

If the default printer is set correctly, your computer will send print jobs to the right device.

Method 3: Disable “Use Printer Offline” Mode

Windows 10 may have accidentally set the printer to offline mode.

1. Open Control Panel > Devices and Printers.
2. Right-click on HP DeskJet 2700 and select See what’s printing.
3. Click on Printer in the top menu.
4. Uncheck the option Use Printer Offline.

Now, the printer should come back online.

Method 4: Restart the Print Spooler Service

The Print Spooler is a Windows service that manages print jobs. If it is stuck, your printer may go offline.

1. Press Windows + R, type services.msc, and press Enter.
2. Find Print Spooler in the list.
3. Right-click and select Restart.
4. Close the window and check if the printer is back online.

This should fix any printing queue issues.

Method 5: Check the USB or Wi-Fi Connection

For USB Connection:

1. Disconnect the USB cable from the printer and computer.
2. Plug it back into a different USB port.
3. Restart your printer and computer.

For Wi-Fi Connection:

1. Restart your router and let it reconnect.
2. Press and hold the Wireless Button on the printer for 5 seconds until it starts blinking.
3. On your Windows 10 PC, open the HP Smart App.
4. Click Add a Printer and follow the on-screen instructions.
5. Make sure the printer and computer are connected to the same Wi-Fi network.

If the Wi-Fi connection is unstable, consider using a USB cable instead.

Method 6: Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can cause offline issues.

To Update the Drivers:

1. Press Windows + X and select Device Manager.
2. Expand Printers and find HP DeskJet 2700.
3. Right-click and select Update driver.
4. Choose Search automatically for updated driver software.
5. Restart your PC after updating.

To Reinstall the Drivers:

1. Go to Control Panel > Devices and Printers.
2. Right-click on HP DeskJet 2700 and select Remove device.
3. Restart your PC.
4. Download the latest drivers from the HP Support Website.
5. Install and set up the printer again.

Updating or reinstalling drivers can fix communication errors between Windows 10 and your printer.

Method 7: Assign a Static IP Address to Your Printer

Sometimes, printers go offline due to changing IP addresses. Assigning a static IP can prevent this.

1. Print a Network Configuration Page:

   • Press Wireless + Information buttons together.
   • Look for the IP Address on the page.

2. Set a Static IP Address:

   • Open a web browser and type the printer’s IP address.
   • Go to Network Settings > Manual IP.
   • Assign a static IP in the range of your router.

This helps prevent Wi-Fi disconnections.

Method 8: Run HP Print and Scan Doctor

If your printer is still offline, HP Print and Scan Doctor can automatically detect and fix problems.

1. Download HP Print and Scan Doctor from the HP Support Website.
2. Open the tool and select HP DeskJet 2700.
3. Click Fix Printing.
4. Follow the on-screen instructions.

This tool will diagnose and resolve most printer offline issues.

Additional Troubleshooting Tips

If your HP DeskJet 2700 still won’t come online, try these extra steps:

1. Reset Your Printer

• Turn off the printer and disconnect the power cable.
• Wait for one minute, then plug it back in.
• Hold the Power button for 10 seconds, then turn it on.

2. Check for Windows Updates

• Go to Settings > Update & Security > Windows Update.
• Click Check for updates and install any pending updates.

3. Check Firewall and Antivirus Settings

• Some antivirus programs block printer communication.
• Temporarily disable your antivirus and check if the printer comes online.

4. Contact HP Support

If none of the solutions work, visit the HP Support Website for expert assistance.

Conclusion

Fixing the HP DeskJet 2700 offline issue in Windows 10 is simple if you follow the right steps.

Quick Recap:

• Restart the printer and computer
• Set as Default Printer
• Disable “Use Printer Offline” Mode
• Restart Print Spooler
• Check USB or Wi-Fi Connection
• Update/Reinstall Printer Drivers
• Run HP Print and Scan Doctor

By following these solutions, your HP DeskJet 2700 should be back online and ready to print